Course curriculum

  • 1
    Trainer Information
    • Information
  • 2
    Introduction - What to expect?
    • Introduction
  • 3
    Objectives
    • Objectives
  • 4
    Pre-assessment
    • This pre-assessment is used to help you think. It will not be scored.
  • 5
    Directions
    • Directions
  • 6
    Instructor video
    • Instructor Video
  • 7
    PowerPoint
    • PowerPoint
  • 8
    Video #1
    • Improve your listening skills
  • 9
    Video #2
    • The power of listening
  • 10
    Article #1
    • What type of communicator are you?
  • 11
    Article #2
    • Communication Strategies
  • 12
    Post-assessment (Must make at least an 80% to pass)
    • Post-assessment
  • 13
    Evaluation
    • Training Evaluation